EXPERIENCE
----------
Senior Manager Product Design | 9.24 -
Senior Principal Product Designer | 5.24 - 9.24
Discover Financial Services
As a Senior Manager of Product Design at Discover Financial Services, I lead and mentor a team of designers, fostering their growth while enhancing user experiences across Discover.com and the mobile application. I drive design strategy, ensuring seamless, user-centric interactions while collaborating with cross-functional teams to align design initiatives with business goals. I advocate for accessibility and usability best practices to optimize customer engagement. Promoted from Senior Principal Product Designer, I bring leadership and strategic vision to elevate Discover’s digital products.
VP, Principal Experience Designer | 8.22 - 5.24
Northern Trust Corporation
Designer of complex user interaction and functionality for B2C experiences for asset owners managing large portfolios. Focusing on the award-winning Front End Solutions application that allows users to operate over the cloud. Working in collaboration with other designers, and senior stakeholders to simplify and improve the experience while focusing on consistency across all Northern Trust products. Responsible for gathering requirements, synthesizing feedback, defining product roadmaps, and utilizing responsive design practices, gestalt principles, and user psychology while continuing to improve upon established design systems and patterns.
Lead Experience Designer | 8.21 - 8.22
Hyatt Hotels Corporation
Led the innovation, development, and delivery of digital, customer-facing, data-driven prototypes, wireframes, and designs for various Hyatt websites including concepting and developing new interface flows, visual comps, and interactions for global and local customer needs.
Senior Digital Art director UI/UX | 4.15 - 8.21
Allstate Insurance company
Established design guidelines, best practices and standards, for Allstate's My Account responsive re-design, and new customer on boarding. Collaborated with UX architects, copywriters, and technology team members to define and implement innovative solutions for Allstate's visuals and digital experiences.
Creative Lead Marketing Strategy | 4.13 - 4.15
ITxM | The Institute for Transfusion Medicine
Lead graphic designer and brand steward for all ITxM businesses. Presented concepts to upper management and photographed corporate events.
Manager of Creative Services | 4.10 - 4.13
Des Plaines Public Library
Created a system for workflow and project management. Implemented department budget and assisted with the purchasing of state of the art computer and printing equipment.
Photographer/President | 11.04 - 4.10
Imaginative Studios
As Founder and Lead Photographer, I built the company from the ground up, establishing a strong brand identity, developing advertising campaigns, and implementing a results-driven social media strategy to grow the business. I designed, coded, and maintained the company website, managed client relationships, and oversaw all aspects of business operations, including sales, marketing, and financial planning. With over 300 weddings and events photographed, Additionally, I mentored junior photographers and designers, streamlined file systems and backup procedures, and ensured a seamless client experience from booking to final delivery.
Senior Visual Designer UI | 3.01 - 11.04
Discover Financial Services
Worked on a wide range of projects including credit card designs, web site graphics, email campaigns, banner ads, and interactive presentations. Mentored junior colleagues.
SPEAKING ENGAGEMENTS
----------
UX Camps | 2019
Chicago, Illinois
Big Design Conference | 2018
Dallas, Texas
EDUCATION
----------
Master of Science: Human and Computer Interaction | 2019
The College of Engineering at Iowa State University
Bachelor of Fine Arts : Digital Design/Photography | 1999
Magna Cum Laude
The College of Visual and Performing Arts at the University of Massachusetts Dartmouth
Bachelor of Fine Arts : Illustration | 1998
The College of Visual and Performing Arts at the University of Massachusetts Dartmouth
Associates of Fine Arts | 1996
Graduated with Honors
Community College of Rhode Island
CERTIFICATIONS
----------
Python Programming | 2018
Coursera
Human Centered Design Practitioner | 2017
LUMA Institute
Many more on LinkedIn
SKILLS
----------
Creative Direction
Design Thinking
User Interface Design
User Experience
Design Strategy
Agile Methodologies
Digital Photography
Virtual Reality
TOOLS
----------
Figma
Miro
Mural
Zeplin
Adobe CC
Teams
Slack
Microsoft Suite